Spring Mill Creek State Park

How Do I…

The How Do I… page helps you quickly find answers to common questions about city services, permits, utilities, public safety, and community resources.

Whether you’re a resident, business owner, or visitor, this page provides clear guidance on how to complete everyday tasks, report concerns, and connect with the appropriate city office.

Browse Our FAQs

Utilities & Payments

How do I pay my utility bill?

Utility payments may be made at Mitchell City Hall during regular business hours. Payment options and billing assistance are available through the Utilities Department.

How do I set up new utility service?

Contact the Utilities Department or City Hall to start, stop, or transfer utility service. Required forms and identification may be needed.

How do I know when my utility payment is due?

Utility payments are due monthly and are considered delinquent if not received by the 15th of the month.

How do I avoid utility service disconnection?

Ensure your account is paid by the due date. If you have questions or concerns about your bill, contact the Utilities Department as soon as possible.

How do I report a water or sewer issue?

Water, sewer, or stormwater concerns may be reported by contacting City Hall or submitting a Report a Concern form on the website.


Trash, Recycling & Sanitation

How do I find my trash or recycling pickup schedule?

Collection schedules and guidelines are available on the City Services page.

How do I report missed trash pickup or debris issues?

Submit a Report a Concern form or contact City Hall to report missed collection or sanitation concerns.

How do I participate in seasonal leaf collection?

Leaf collection schedules and guidelines are posted seasonally. Residents should follow published instructions for placement and timing.


Streets, Sidewalks & Public Works

How do I report a pothole or damaged sidewalk?

Use the Report a Concern form to notify the city of potholes, sidewalk damage, or roadway issues.

How do I report a street light that is out?

Street light outages may be reported through the Report a Concern form or by contacting City Hall.

How do I report a damaged traffic sign?

Traffic sign issues can be reported online using the Report a Concern form.

How do I report an issue at a city-owned facility?

Maintenance concerns at public buildings or parks may be submitted through the Report a Concern form.


Permits & Zoning

How do I apply for a building or remodeling permit?

Permit applications and instructions are available through the Permits section of the Services page. Visit the Building Commissioner at City Hall 407 S 6th St or call 812-849-1811.

How do I know if I need a permit for my project?

If you are unsure whether a permit is required, contact the Building Commissioner’s Office for guidance. Visit the Building Commissioner at City Hall 407 S 6th St or call 812-849-1811

How do I apply for a fence or deck permit?

Fence and deck permits follow standard building permit procedures. Visit the Building Commissioner at City Hall 407 S 6th St or call 812-849-1811 for requirements.

How do I apply for a driveway or right-of-way permit?

Driveway and right-of-way permits may be required for work impacting public property. Application details are available through City Hall. Visit the Building Commissioner at City Hall 407 S 6th St or call 812-849-1811.

How do I find zoning information or maps?

Zoning maps and information are available through the city’s zoning resources or Planning/Zoning section. Visit the Building Commissioner at City Hall 407 S 6th St or call 812-849-1811 or visit at City Hall.

How do I get help with permit questions?

For permitting questions, call the Building Commissioner’s Office at 812-849-1811.


Public Safety

How do I contact the Police Department for non-emergencies?

Call the non-emergency line at 812-275-3316 for non-urgent police matters.

How do I report a non-emergency safety concern?

Residents may submit concerns through the Report a Concern form or contact the appropriate department directly.

How do I report suspicious activity?

Suspicious activity should be reported to the Police Department using the non-emergency number unless there is immediate danger.

How do I contact the Volunteer Fire Department?

For general inquiries, contact the Mitchell Volunteer Fire Department at 812-849-5941. For emergencies, always call 911.

How do I find information about fire department meetings?

The Volunteer Fire Department meets on the second Monday of each month at 6:00 pm.


Public Records & Meetings

How do I request public records?

Public records requests may be submitted using the Request Public Records form available on the website.

How do I know what records I can request?

Most non-confidential city records are available under Indiana public access laws.

How do I find City Council or board meeting schedules?

Meeting schedules are posted on the website and in the Events or Meetings sections.

How do I attend a City Council meeting?

City Council meetings are open to the public. Dates, times, and locations are posted on the website.

How do I find agendas and meeting minutes?

Agendas and minutes are available through the city’s document and meeting archives.


Parks, Recreation & Community

How do I reserve a park shelter or facility?

Park rental information, including availability and guidelines, is available on the Parks & Recreation section of the site.

How do I find park maps or amenities?

Park maps and amenity information are available through the Parks & Recreation pages.

How do I learn about community events?

Upcoming events are listed on the Events calendar and News & Notices page.

How do I get information about the Persimmon Festival?

For festival schedules and details, visit the official Persimmon Festival website at persimmonfestival.org.

How do I attend the annual fireworks show?

Fireworks event details are posted on the Events calendar and News & Notices page prior to the event.


Contact & General Questions

How do I contact City Hall?

General inquiries may be submitted using the Contact page form or by visiting City Hall during business hours.

How do I know which department to contact?

If you are unsure which department handles your concern, submit a Contact or Report a Concern form and staff will route your request.

How do I report a general concern or issue?

Non-emergency concerns may be submitted through the Report a Concern page.

How do I stay informed about city news and notices?

City news, announcements, and updates are posted on the News & Notices page.


If you don’t see your question listed here, please contact the City of Mitchell and staff will be happy to assist you.

Still Looking for Something?

If you can’t find the answers you need here, City of Mitchell staff are happy to assist and help direct your question to the appropriate department.


Contact TypeInformation
Telephone: 812-849-5161
Office Location:
407 South 6th Street
Mitchell, Indiana 47446
Directions
Office Hours: Monday – Friday: 8:00am – 4:30pm
Saturday – Sunday: Closed

Accessibility & Assistance

The City of Mitchell strives to ensure that all residents can access city services and information.

If you require assistance due to a disability, need help completing a form, or prefer to communicate in another way, please let us know and city staff will be happy to assist.


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